Last updated: 23/11/2025
MyWritingTutor (“we”, “us”, “our”) is committed to protecting the privacy of parents, guardians, students, and website visitors.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, courses, assessments, AI tools, and membership services (“Services”).
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Services, you agree to this Privacy Policy, our Terms & Conditions, and our AI Disclosure & Parental Consent Policy.
1. Types of Personal Information We Collect
We collect the following types of personal information.
1.1 Information provided by parents/guardians
- Name
- Email address
- Phone number (optional)
- Payment details (processed via third-party providers; we do not store card numbers)
- Child’s first name and school year
- Account login details
- Membership and course selections
1.2 Information provided by students through parent-managed accounts
- Writing submissions and assignments
- AI feedback, scores, and progress data
- Learning activity logs
- Messages sent through the platform
- Preferences and interaction history
1.3 Automatically collected data
When you visit our website or learning platform, we may automatically collect:
- IP address
- Device type and browser
- Pages visited
- Session duration
- Cookies and analytics data
1.4 AI-Generated & AI-Processed Data
When students submit work for feedback, our AI systems may process:
- Writing samples
- Assignment responses
- AI-generated comments, reports, and analysis
- Behavioural or performance patterns used to improve feedback accuracy
This data is processed as described in our AI Disclosure & Parental Consent Policy, which forms part of this Privacy Policy.
2. Why We Collect Personal Information
We collect personal information for the following purposes:
- Delivering writing tuition and NAPLAN-aligned courses
- Providing personalised feedback (including AI-generated feedback)
- Managing memberships and user accounts
- Processing payments
- Communicating with parents about progress and updates
- Improving the accuracy and quality of AI feedback
- Analysing usage patterns to enhance our services
- Providing technical support
- Maintaining platform security
- Meeting our legal obligations
We do not use personal information for purposes unrelated to our educational services without consent.
3. AI Processing of Student Data (Cross-Reference)
MyWritingTutor uses artificial intelligence tools to assist with:
- Scoring writing samples
- Generating feedback
- Identifying writing strengths and improvement opportunities
- Providing personalised recommendations
- Supporting internal quality control
AI processing follows the guidelines in our:
➡ AI Disclosure & Parental Consent Policy
https://mywritingtutor.com.au/ai-disclosure-parental-consent-mywritingtutor/
By using our Services or creating an account, you consent to AI-assisted processing of writing samples and related data.
You may withdraw consent at any time, but certain features — such as automated feedback — may not function without it.
4. How We Store and Protect Personal Information
We take reasonable steps to protect data from:
- Unauthorised access
- Loss or misuse
- Interference or modification
- Disclosure
Security measures include:
- Encrypted website connections (SSL)
- Secure hosting environments
- Access-controlled storage
- Encrypted payment processing (Stripe, PayPal)
- Regular security reviews
- Limited staff access
Some third-party systems may store data outside Australia, but only with providers that meet privacy and security standards aligned with the APPs.
5. Disclosure of Personal Information
We may share personal information only with:
5.1 Service providers
Such as:
- LMS and membership systems
- AI processing providers (e.g., OpenAI)
- Payment gateways
- Hosting and database services
- Analytics tools
- Email and support services
All are required to comply with confidentiality and data protection standards.
5.2 Legal requirements
We may disclose information if required to:
- Comply with Australian law
- Respond to legal requests (subpoenas, court orders)
- Prevent harm or protect rights
5.3 No sale of data
We never sell, rent, or trade personal information.
6. Children’s Privacy
Because MyWritingTutor serves children, we take additional care:
- Accounts must be created by a parent or legal guardian
- We do not knowingly collect data directly from minors without parental oversight
- Parents may review or delete their child’s data at any time
- Submissions, progress, and feedback are accessible only through the parent-managed account
7. Cookies & Analytics
We use cookies to:
- Enable login sessions
- Improve site performance
- Analyse traffic through tools like Google Analytics
Users may disable cookies in browser settings, but some features may not function properly.
8. Access, Correction, and Deletion of Information
Parents/guardians may:
- Request access to their data or their child’s data
- Request corrections
- Request deletion of student writing submissions
- Close or delete their account
We will process requests in accordance with the Privacy Act.
9. Overseas Data Transfer
Some of our providers (e.g., AI tools, hosting services) may process data outside Australia.
We ensure these providers use adequate safeguards consistent with the APPs.
10. Marketing Communications
We may send newsletters and updates related to writing education and our services.
You may unsubscribe at any time.
We do not market directly to children.
11. Data Retention
We retain data only as long as necessary to:
- Provide educational services
- Maintain records for compliance
- Support progress tracking
Parents may request deletion of student submissions or full account removal.
12. Changes to This Privacy Policy
We may update this Policy periodically.
Your continued use of the website or Services constitutes acceptance of the updated Policy.
Significant updates may be announced via email.
13. Contact Us
For privacy questions or requests:
MyWritingTutor — Privacy Officer
Email: support@mywritingtutor.com.au
Sydney, NSW, Australia
https://mywritingtutor.com.au