Terms & Conditions

Last updated: 23/11/2025

Welcome to MyWritingTutor (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our website, online learning platform, AI-powered writing assessment tools, and all services offered by MyWritingTutor (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

These Terms comply with the relevant provisions of the Australian Consumer Law (ACL), the Privacy Act 1988 (Cth), and the Australian Privacy Principles (APPs).


1. Eligibility & Accounts

1.1 Parent or Guardian Responsibility

Because MyWritingTutor provides services to school-aged children, all accounts must be created by a parent or legal guardian.

Parents/guardians are responsible for:

  • Providing accurate information
  • Managing login access
  • Monitoring student activity
  • All actions taken under their account

1.2 Student Access

Students may only use the platform under the supervision of a parent/guardian.
We do not knowingly collect personal information directly from children without parental permission.

1.3 Account Security

You must keep your login details confidential.
We are not responsible for unauthorised access caused by lost or shared passwords.


2. Services Provided

MyWritingTutor provides:

  • Online writing lessons and courses
  • NAPLAN-aligned writing instruction
  • Writing assessments and feedback
  • AI-assisted feedback and marking
  • Membership-based access to course bundles
  • Learning progress tracking

We may add, update, or modify Services at any time.


3. AI Use & Parental Consent (Incorporated by Reference)

MyWritingTutor uses advanced artificial intelligence systems to support writing assessment, feedback generation, and learning personalisation.

AI may be used to:

  • Analyse student writing
  • Apply NAPLAN-style rubric scoring
  • Suggest improvements for clarity, structure, vocabulary, and grammar
  • Generate feedback reports
  • Enhance platform functionality and accuracy

3.1 Use of AI in Assessments

AI feedback is:

  • Reviewed for quality
  • Supplemented by human input where necessary
  • Provided for educational purposes, not as formal NAPLAN scoring

3.2 Use of AI in Assessments

By purchasing any course, membership, or assessment, the parent/guardian acknowledges and consents to AI processing of their child’s writing.

3.3 Full AI Policy Incorporated

These Terms incorporate by reference the full AI Disclosure & Parental Consent policy, located here: ➡ AI Disclosure & Parental Consent Policy
https://mywritingtutor.com.au/ai-disclosure-parental-consent-mywritingtutor/

Parents agree that:

  • AI assistance is used for educational purposes
  • AI feedback may not always be perfect
  • AI is not a replacement for human teaching
  • Student submissions may be processed by third-party AI providers under strict privacy controls

3.4 Withdrawing Consent

Parents may withdraw AI consent at any time by contacting us, but doing so may limit or disable key Services.
Account cancellation may be required if AI-based functions are necessary for course delivery.


4. Payments, Memberships & Billing

4.1 Pricing

All prices are listed in Australian Dollars (AUD) and may change from time to time.

4.2 Payment Processors

Payments are processed securely through third-party providers such as:

  • Stripe
  • PayPal
  • LMS membership payment systems

We do not store credit card details.

4.3 Memberships

Your membership grants access to specific courses or bundles.
Access continues as long as your membership is active and paid.

4.4 Refunds

Our Refund Policy forms part of these Terms.
Please review it separately here: {{Link to Refund Policy}}


5. Acceptable Use Policy

You agree not to:

  • Upload harmful, offensive, or illegal content
  • Attempt to reverse engineer, disrupt, or misuse the platform
  • Share assessment content or materials outside your household
  • Publish or distribute MyWritingTutor content without permission
  • Use the service for plagiarism or cheating

We reserve the right to suspend or terminate accounts that violate these Terms.


6. Intellectual Property

All content within MyWritingTutor is owned by us or licensed to us, including:

  • Lessons, videos, worksheets, writing prompts
  • AI-generated feedback and reports
  • Logos, branding, website content
  • Structure and design of our curriculum

You may use the content for personal educational purposes only.
You may not copy, reproduce, or profit from our materials without written consent.


7. Disclaimer

MyWritingTutor provides educational support but does not guarantee:

  • Specific NAPLAN results
  • School placement outcomes
  • Individual student performance improvements

Our Services are supplementary educational tools.


8. Limitation of Liability

To the extent permitted by Australian law:

  • We are not liable for indirect, incidental, or consequential losses
  • We do not accept responsibility for internet outages, third-party failures, or service interruptions
  • Our total liability for any claim is limited to the amount you paid for the relevant service

This clause does not exclude rights you have under the Australian Consumer Law (ACL).


9. Third-Party Services

Our platform may integrate with third-party tools such as:

  • Learning management systems
  • AI assessment providers (e.g., OpenAI)
  • Web hosting services
  • Analytics and payment gateways

Your data may be processed by these providers in accordance with our Privacy Policy.


10. Privacy

Your privacy is important to us.
Our Privacy Policy explains how we collect, store, and use personal information.

Read it here: {{Link to Privacy Policy}}


11. Cancellations & Termination

We may terminate or suspend your account if:

  • You violate these Terms
  • You misuse AI or upload inappropriate content
  • Payments fail repeatedly

You may cancel at any time by contacting us or using your account settings.
Cancellation does not automatically entitle you to a refund unless covered by our Refund Policy.


12. Changes to These Terms

We may update these Terms periodically.
Continued use of our Services means you accept the updated Terms.
Notification of significant changes will be sent via email or displayed on our website.


13. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
Any disputes will be resolved in NSW courts or tribunals.


14. Contact Us

If you have questions about these Terms, please contact:

MyWritingTutor — Support Team
Email: support@mywritingtutor.com.au
Website: https://mywritingtutor.com.au
Sydney, NSW, Australia